Retail Worker Safety Device & System

Retail staff often find themselves working alone in a store, or working shifts when the threat of crime is at its highest.

Safety Device & System for Retail Staff

Retail staff often find themselves working alone in a store, or working shifts when the threat of crime is at its highest.

How can GuardianMPS Helps Retail Staff?

Retail store alarms, more often than not, are set off in the middle of the night. How often does the owner/manager (key holder) arrive at the shop before the police? Too often! Ensuring the protection of retail staff should be a primary concern for store owners.

Whether your staff is walking to their car alone at night, locking up on their own or intuitively recognizing that a threatening person has just entered your store, you will have the peace of mind and confidence that they are safe with GuardianMPS. A 24/7 team is always on hand to ensure your staff’s safety.

How GuardianMPS Helps Retail Workers

When walking to your car alone at night, locking up on your own or intuitively recognizing that a threatening person has just entered your store, you can discreetly activate GuardianMPS on your smartphone and a ‘listen live’ feature will automatically monitor your situation. No matter what incident arises you will have the peace of mind and confidence that you are safe with GuardianMPS. A 24/7 team is always on hand to ensure your personal safety.

GuardianMPS provides an additional layer of security for these retail managers when responding to alarms, particularly in the middle of the night.

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With GuardianMPS, Retail Workers Can

Can transform any smartphone into a fully functional 24/7 mobile security system including panic buttons and configurable timers.

Can check-in and out of their daily work tasks from their assigned or personal mobile phone-without the need for any other hardware.

Have a Panic Alarm with a “Listen Live” feature for emergency response personnel to discretely assess the situation

Will receive a call ensuring their safety if they have an overrun on an activity

Have access to a discreet panic alarm on the mobile phone, even when the keypad is locked for most devices

Have a Panic Alarm that include GPS location fixes

 GuardianMPS pings them at an interval (i.e. in 20 minutes).

GuardianMPS can be used in check-in mode to make regular safety calls to lone staff member. Whether via mobile or fixed line talk to us to discuss your regular safety call requirements.

 If they don’t enter the correct PIN number, an alarm status is raised and the Emergency Response Center is immediately contacted.

Can include GPS location fixes

They have access to a Discrete Panic Alarm on their cell phone, even when the keypad is locked

If the key holder arrives at the store before the police, they can override the passive alarm with a panic activation, immediately linking with an Emergency Response Center.

Retail store managers can respond to store alarms with the added security of GuardianMPS on their mobile phone, with direct connection to trained professionals at an Emergency Response Center.

Retail Staff Can:

If the key holder arrives at the store before the police, they can override the passive alarm with a panic activation, immediately linking with an Emergency Response Center.

Retail store managers can respond to store alarms with the added security of GuardianMPS on their mobile phone, with direct connection to trained professionals at an Emergency Response Center.

Retail Staff Can:

If the key holder arrives at the store before the police, they can override the passive alarm with a panic activation, immediately linking with an Emergency Response Center.

Retail store managers can respond to store alarms with the added security of GuardianMPS on their mobile phone, with direct connection to trained professionals at an Emergency Response Center.

Products & contracts

Choose the right solution for your team

Start with the app, go all-in with the device, or combine both for complete coverage. All plans include 24/7 monitoring.

App

GuardianMPS App

For organizations wanting safety coverage on existing worker phones — no extra hardware needed.

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What's included
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Best for
Lower-risk teams or organizations piloting the GuardianMPS platform before adding hardware or organizations that already provide work phones and don’t wish to add another piece of technology or hardware for a worker to carry around.
App + DEVICE

SafeCall Device

A dedicated panic device — independent of the worker’s phone. Built for high-risk field roles.
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What's included
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Best for

Higher-risk field workers who need a reliable, phone-independent panic solution that works even if their phone is taken, dead, or out of reach.

App + DEVICE

App + SafeCall Device

The most complete protection. Full redundancy — every scenario your team might face is covered.
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What's included
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Best for
Organizations wanting full team coverage with redundancy — recommended for agencies with a mix of risk levels across field staff.

Two Ways To Protect Your Team

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Safe Call Hero Feature Image

GuardianMPS Panic Fob

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GuardianMPS Mobile App

Executive Safety FAQ

Do I need to turn off the device to charge it?

No. It is a good practice though, as starting up resets everything to its optimum configuration. When you first get your device it is preferable to leave it charging overnight so that any software updates can be sent.

The amber light will flash fast while booting up, then show 2 quick flashes every 5 seconds.  This indicates the device is connected with the GuardianMPS server.

The blue light flashing indicates network and GPS communications. When connected to a 4G network, the device can connect the panic alarm call to our monitoring center. When the device sends us GPS coordinates, we can pinpoint your location. We give the location coordinates to the police if we need to dispatch them to help you.

The device will flash blue alternating as below:
1 Flash = GPS enabled, followed by;
3 Flashes = Connected to 3G

If the single flash is not showing, the device is not receiving GPS (typically due to buildings obscuring the signal). The device stores the previous GPS data even though new GPS data is not being received. That location will be sent to the response center. If the single blue flash cannot be seen, move to an outside position clear of tall building, that will ensure there is up to date GPS data.

To a point. It is rated to be splashed with water, but total immersion is not advised.

Depending on the response protocol, our monitoring center or a supervisor will try and contact you on your cell phone. In addition, the response service records any audio from the device. The response center can determine if there is a struggle, a code word or sentence being used, or just general background noise.

Depending on the response protocol, our monitoring center or a supervisor will try and contact you on your cell phone. In addition, the response service records any audio from the device. The response center can determine if there is a struggle, a code word or sentence being used, or just general background noise.

Executive Safety FAQ

Do I need to turn off the device to charge it?

No. It is a good practice though, as starting up resets everything to its optimum configuration. When you first get your device it is preferable to leave it charging overnight so that any software updates can be sent.

The amber light will flash fast while booting up, then show 2 quick flashes every 5 seconds.  This indicates the device is connected with the GuardianMPS server.

The blue light flashing indicates network and GPS communications. When connected to a 4G network, the device can connect the panic alarm call to our monitoring center. When the device sends us GPS coordinates, we can pinpoint your location. We give the location coordinates to the police if we need to dispatch them to help you.

The device will flash blue alternating as below:
1 Flash = GPS enabled, followed by;
3 Flashes = Connected to 3G

If the single flash is not showing, the device is not receiving GPS (typically due to buildings obscuring the signal). The device stores the previous GPS data even though new GPS data is not being received. That location will be sent to the response center. If the single blue flash cannot be seen, move to an outside position clear of tall building, that will ensure there is up to date GPS data.

To a point. It is rated to be splashed with water, but total immersion is not advised.

Depending on the response protocol, our monitoring center or a supervisor will try and contact you on your cell phone. In addition, the response service records any audio from the device. The response center can determine if there is a struggle, a code word or sentence being used, or just general background noise.

Depending on the response protocol, our monitoring center or a supervisor will try and contact you on your cell phone. In addition, the response service records any audio from the device. The response center can determine if there is a struggle, a code word or sentence being used, or just general background noise.

PERSONAL SECURITY SOLUTIONS

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